S999 Terms & Conditions – Everything You Need to Know Before You Play

By using s999.pro, you automatically agree to these Terms & Conditions. They form a legally binding agreement between s999 and its members. If you do not agree with any part of these terms, please do not use our platform.

S999 is an internationally licensed online gaming platform offering casino games, Live Casino, Sports Betting, and more. Our services are strictly for adults aged 18 and above.

In these Terms & Conditions, "we", "us", and "s999" refer to the company operating the s999.pro platform. "You", "member", and "player" refer to any individual registered on or using our platform.

You must provide accurate and complete information when creating an account on s999. Registering with false information is strictly prohibited and may result in account termination.

• 1
  Each individual may register only one account. If multiple accounts are found under the same person, all accounts will be closed immediately and the balance may be forfeited.
• 2
  You must keep your password and login details completely confidential. You must not allow anyone else to access your account.
• 3
  For KYC verification, we may request a copy of your National ID or passport. Failure to provide valid documents may result in withdrawal delays.
• 4
  Keep your mobile number and email address up to date at all times. Important notifications will be sent through these channels.
• 5
  If suspicious activity is detected on your account, we may immediately suspend it and conduct an investigation.

You must meet the following eligibility requirements to use s999's services:

• You must be at least 18 years of age.
• You must have a valid bank account or mobile banking account registered in your own name.
• You must use the gaming platform entirely of your own free will.
• You may not operate an account on behalf of or as a representative of another person.

S999 is committed to keeping minors away from gaming. We may request identity documents at any time for age verification. Parents and guardians are strongly encouraged to use appropriate parental control software to prevent minors from accessing this platform.

The following rules apply to all deposits on s999. All deposits must be made from a mobile banking or bank account registered in your own name.

• Minimum Deposit: BDT 500
• Maximum Single Deposit: BDT 50,000
• Accepted payment methods: bKash, Nagad, Rocket
• Deposits are typically credited to your balance within 5–15 minutes.
• Deposits from third-party accounts are not accepted.
• You must use the correct reference number when making a deposit.

All deposited funds must come from a legitimate source. Using the s999 platform for money laundering or any other illegal purpose is strictly prohibited and punishable by law.

The following conditions must be met when making a withdrawal from s999:

• Minimum Withdrawal: BDT 500
• Maximum Daily Withdrawal: BDT 200,000
• Withdrawal requests are typically processed within 15–60 minutes.
• Withdrawals can only be made to a mobile banking number registered in your own name.
• Withdrawals will not be processed until the bonus wagering requirement has been completed.
• Withdrawals above a certain amount may be held until KYC verification is complete.

S999 reserves the right to investigate any suspicious withdrawal requests. If fraud or system abuse is found, the withdrawal may be cancelled.

The following rules must be followed to qualify for s999 bonuses and promotions. Please read the relevant terms carefully before using any bonus.

• Each bonus has its own wagering requirement (typically 20x to 40x).
• Multiple bonuses cannot be used at the same time.
• Bonuses apply to your own account only and cannot be transferred to another person.
• Withdrawals are not permitted until the bonus wagering requirement has been met.
• S999 reserves the right to modify or cancel any bonus offer at any time.
• VIP bonus terms and conditions differ from standard bonus terms. For details, on the VIP page View.

All members must follow the rules below when playing on s999:

• All game outcomes are determined by a Random Number Generator (RNG) or a live physical dealer. No results are predetermined.
• If a game is cancelled due to a technical error, all bets placed in that round will be refunded.
• S999 is not liable for any lost bets due to internet disconnection during a round.
• Using any software, bots, or automation tools to play games is strictly prohibited.
• Colluding with other players to manipulate game outcomes is a serious offence.
• Match fixing or the use of inside information in Sports Betting is strictly prohibited.

S999 remains vigilant in maintaining game integrity. Any unusual gaming patterns will be investigated, and accounts may be suspended where necessary.

S999 takes responsible gaming seriously. We believe entertainment should always be enjoyed in a controlled and mindful way.

• Each member can set their own daily, weekly, or monthly deposit limit.
• Self-exclusion (temporary account closure) is available if needed.
• S999 will automatically alert members if suspicious gaming behavior is detected.
• If you feel that gaming is getting out of your control, please reach out to our support team.

For more information, visit our Responsible Gaming Visit the page.

S999 reserves the right to suspend or permanently close your account under the following circumstances:

• If false or incomplete information is provided.
• Creating multiple accounts.
• If evidence of bonus abuse or fraud is found.
• Attempting to manipulate or hack any game.
• Threatening or harassing other members or staff.
• If money laundering is suspected.

You may close your account at any time. Please withdraw any remaining balance before doing so.

S999 treats your personal data with the utmost care. We use SSL encryption and never sell your information to third parties.

• Your personal information is used solely for service delivery and verification purposes.
• We use cookies to improve our services. For full details, please see our Privacy Policy Available on the page.
• Information may be disclosed to government authorities where required by law.

If a dispute arises with s999, please follow the steps below:

• 1
  Contact our live chat support first — most issues are resolved right there.
• 2
  If your issue is not resolved via live chat, please send a detailed complaint by email. We will respond within 48 hours.
• 3
  Complex matters will be reviewed by our compliance team, with a final decision communicated within 7 business days.

If you do not accept s999's decision, you are free to file a complaint independently with the relevant international gaming authority.

S999 reserves the right to change, update, or amend these Terms & Conditions at any time. Any updates will be published on this page with a revised date.

• For major changes, we will send a notification to your registered mobile number or email address.
• Continued use of the platform after any changes have been made will be considered your acceptance of the updated Terms & Conditions.
• We recommend checking this page regularly.